Premium

 Plan

Right for small businesses

Access to 45+ payment methods

Pre-approvals & role-based controls

Automated reports on cashflow

Pay As You Grow!
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$ 249.00 USD

Frequently Asked Questions

How do you calculate my credits when I change my subscription plan?
Once you switch to another plan, the charge will be prorated based on the number of days left in the current month.
Does it matter which day of the month I change my plan?
Switching to a higher plan in the first week of the month provides you with more days to utilize your credits than switching in the last week of the month. Even though your credit increase will be the same no matter what day you switch your plan, the amount you pay will be prorated based off of the number of days left you have to use those credits in the month since credits do not rollover month to month.
Note: Credits will refresh on the first day of every month regardless of when you purchase your plan.
What happens to my credits if I switch to a lower plan?
When changing to a lower plan, credits will be added to your account and can be applied toward future payments.
Is there a limit to switch between plans?
You can always switch back and forth between plans to easily increase and decrease your quota limit.
Where and how is my information stored?
We store your data as embeddings encrypted with the OAuth protocol using enterprise level Pinecone.io db on Azure and AWS.  We utilize the most secure tier of Pinecone and their data safeguards are SOC2 Type II certified. You can learn more about Pinecone's security protocols here. In addition, both Pinecone and AWS are HIPAA compliant.​Our cloud service provider Amazon Web Services (AWS) regularly undergoes independent verification of security, privacy, and compliance controls against the following standards: ISO/IEC 27001, ISO/IEC 27017, SOC 1, SOC 2, SOC 3, PCI DSS, HIPAA, CSA Star, FedRAMP and many others. You can learn more about AWS's security protocols here.
How is the data is encrypted, stored, and transmitted within your platform?
All data is encrypted in transit with at minimum TLS1.2.As data is stored within a hosted platform serviced by Amazon (AWS), encryption is built in by default for all data at rest. We use Amazon EBS encryption for all resources associated with our EC2 instances. AWS KMS keys are used when creating encrypted volumes and snapshots, and only we have access to the KMS.
What measures do you have in place to handle potential data breaches?
Our service is hosted within AWS and we leverage the extensive security functionality provided for this purpose. Any detection of malicious activity is immediately investigated by one of our team members, including a security expert with over 20 years experience in incident management.
Any indication of data loss would trigger our incident response process which includes communication to any impacted parties within 24 hours.  
We use: Amazon Cogito to identify brute force authentications and sham login attempts; CloudTrail to monitor and records API requests; CloudFront as DDoS attack protector; Amazon Inspector to assesses the security of our apps.
What if I want you to delete all of my information?
You can at any time request that we delete all of your information. Simply email ask@keymate.ai with the request and we will do so promptly.
If you simply want to delete your Keymate Memory, you can prompt at any time to "delete my personal knowledge base" and your knowledge base will be completely deleted.
IMPORTANT: Once you delete your Keymate Memory, it is NOT retrievable so please use caution when deleting.

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